Returning your units to Maxey Moverley for repair couldn't be easier.

Returns

To return your units to Maxey Moverley, simply send them to:

Maxey Moverley Limited
6 Broad Ground Road
Lakeside
Redditch
Worcestershire
B98 8YP

You can also return units via the UPS Access Point™ local drop-off service.

Click here for details of the UPS Accent Point™ returns service.

Please make sure that you enclose the following details with your unit:

  • Company name and address
  • Your contact details and a return shipping address (if different to company details)
  • Fault details
  • Equipment Type: Manufacturer/Model
  • Serial number(s)
  • Purchase order number (if relevant, see Fixed Price Quotations below)

Please also ensure that all units being returning for repair are adequately packaged to avoid damage while in transit, which may result in an increased charge or render the unit beyond repair.

Fixed Price Quotations

Maxey Moverley offers the market's widest range of fixed priced repairs, allowing you to know exactly what the charge will be before you send the unit for repair.

Please contact Customer Services with your part number and we will provide you with a fixed price quotation straight away. You can phone customer services on +44 (0)1527 522299, or email customerservices@maxeymoverley.com.

Alternatively, simply send the unit to us as detailed above, and we will provide a fixed price quotation by return.

Once we have provided you with the fixed price repair quotation, all we need to proceed with the repair is your purchase order.

We do not charge for quotations. If for whatever reason you decide not to proceed, then no charge will be made.

Trade Accounts

If you have a regular requirement for repairs, we would recommend that you open a trade account.

To apply for a trade account please download and complete our credit application form and return it to our customer services team at customerservices@maxeymoverley.com

We can also accept payment for repairs by credit / debit card or bank transfer.

Terms and Conditions

All repairs are undertaken in accordance with Maxey Moverley's standard terms and conditions, a copy of which is available on request.

Further Information

For information or advice at any stage, please contact our customer service or technical support team on +44 (0)1527 522299, or by email at customerservices@maxeymoverley.com

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